No agencies. No hidden fees. No hold music. Just a real conversation with someone who actually knows this place — and genuinely wants your trip to go well.
The honest alternative
The big agencies at the airport look cheap online and then hit you at the counter with mandatory insurance packages, hidden fees, and fine print that turns a $300 quote into an $800 bill. The roads in Guanacaste can be rough. And if something goes wrong, you're on hold with a 1-800 number while your plans fall apart.
That's not how this works. At Jenny's Rentals you talk to me directly. Before you book, we chat on WhatsApp. I ask you what you actually need — where you're going, how long you're staying, whether you'll need 4-wheel drive for the dirt roads up to Rincón de la Vieja or a small practical car for town driving. I don't promise you a specific car and then hand you a different one at pickup. I promise you what your trip needs. There's a difference.
I've been doing this for six years. I started with one car. I now manage over 50. Every single one of those clients came from someone else saying "call Jenny." That doesn't happen by accident.
Why private rental?
Costa Rica's rental agency model is built around one thing: extracting money at the counter after you've already landed and have no other options. Here's what you're actually dealing with.
Your online quote doesn't include mandatory "full coverage" insurance that can double your daily rate. You find out at the counter, jet-lagged, with no backup plan.
If something goes wrong mid-rental — a flat tire, a mechanical issue, an accident — you get a call center, not a person who knows your name and your trip.
The agency gives you what's in their category, not what your itinerary actually requires. Nobody asked where you're going or what roads you'll be driving.
There is a better way. It looks like a real conversation with a person who lives here — someone who will ask about your trip, give you the right vehicle, and be reachable on WhatsApp for the entire time you have the car.
The process
Everything runs on WhatsApp and honest conversation. Here's every step, so you know exactly what to expect before you reach out.
Tell me your approximate dates, how many people are traveling, and where in Guanacaste you're headed. Don't have it all figured out yet? That's fine — send what you have. We'll work through the rest.
📱 +506 6340 5650I'll ask about your itinerary and recommend the right vehicle for your actual trip — not just the cheapest available option. Someone driving to Rincón de la Vieja needs a different car than someone staying in Tamarindo. Ask me anything. I don't mind questions.
I give you a clear, total quote — daily rate plus refundable security deposit. No fees that appear later. What we agree on in WhatsApp is what you pay. Everything confirmed in writing.
🛡️ Fully refundable depositFor Liberia Airport arrivals, someone will be there with your vehicle at the agreed time. No counters, no queues, no paperwork marathon. You land, you get in the car, you start your trip. I walk you through the vehicle so there are no surprises.
✈️ LIR airport pickup availableFlat tire on a back road near Nosara? Not sure if a road is passable after rain? Want a restaurant recommendation? Message me. I'm available for the entire duration of your rental. If something mechanical goes wrong that isn't your fault, I find you a replacement — and I always have.
Get started
Fill in a couple of details and we'll pre-fill a personalized WhatsApp message for you. Jenny replies personally — usually within a few hours.
Fill this in and it'll write your WhatsApp message for you. Takes 30 seconds.
Why Jenny's
I talk to every client before any money moves. Costa Rica has its scams — I want you to feel completely safe before you send a single dollar. Ask me anything. Ask for references. Ask to see photos of the car. I will answer everything because I have nothing to hide and you deserve that confidence.
Every car in my fleet is fully insured. Your deposit is refundable. The total I quote you in WhatsApp is the total you pay — there are no counter upsells, no mandatory add-ons, no fees that appear after the fact. What we agree on is what it costs.
If something goes wrong with a vehicle that isn't your fault, I find you a replacement. I maintain relationships across a network of over 50 vehicles specifically so this is possible. I have never left a client without a car because of an unexpected mechanical problem. Not once.
Not a business line. Not a ticketing system. My number. If you're on a back road at 8pm and something feels wrong, you have someone to call who knows your name, knows your car, and knows where you're supposed to be. That's the standard I hold myself to.
What clients say
"Jenny literally saved our trip. The car had an issue two days in, and she had a replacement to us within hours. I've never experienced that level of service from a car rental — ever."
"I was nervous about renting privately in Costa Rica. Jenny spent an hour on WhatsApp answering every question I had before I paid a cent. By pickup I already felt like I knew her. Absolute trust."
"We've been coming back to Guanacaste every year for four years now. We book with Jenny every time. We've never once looked for another option."
Where we are
Jenny's Rentals is based in Guanacaste, Costa Rica's beloved northwest province — home to some of the country's most iconic beaches, national parks, and dry tropical forests.
Our clients explore everywhere from Tamarindo to the Nicoya Peninsula. If you're flying into Liberia and heading anywhere in this region, we can have a car waiting for you.
Pickup and drop-off at LIR is a standard part of the service. We coordinate over WhatsApp before your arrival so someone is there with your car at the right time. No counters, no queues.